Customer Service Stars | Auckland
Central Auckland, Customer Service/Sales Support
Please Quote Reference Number 61374
  • You'll be smiling in our Auckland Central office
  • Workplace culture: lolly jars, lunches, & team slippers for winter!
  • Join the growing team at Fast Connect in Auckland

  • Fast Connect is a "Utility connection" service that is free to use. We're a family owned business, helping Kiwis disconnect and reconnect utilities when changing address, without the hassle of phone queues, and repeating the same information over and over again to electricity, gas, phone, broadband and Sky providers.

    We're a one stop shop and our reputation for great service is resulting in huge growth each year. To cope with demand we're looking for two Customer Service Representatives to join our team in a Full Time or Part Time role.

    Our call centre team is the heart of our operation, providing our clients with the personal, enjoyable and friendly service that keeps business thriving.

    In this role you will be helping people move each day, liaising with both customers and a variety of service providers to ensure a smooth process for everyone involved.

    Key skills and attributes include:
    • Previous experience working in a NZ call centre
    • Strong accuracy and an eye for detail
    • Flawless written and spoken English communication
    • Confident computer skills
    • The ability to speak other languages is highly regarded but not essential
    Most importantly we're looking for real customer service stars; vibrant, happy people with the ability to truly connect with people over the phone.

    What's in it for you?

    At Fast Connect we pride ourselves on our unbeatable office culture - we're a small team committed to making work life as enjoyable as the weekends!

    Every week we bring in treats like fresh hot scones, or lunch for everyone. There is always a huge lolly jar and very often a fruit bowl too. We have a dinner 2-3 times a year to celebrate something... or nothing at all. We also offer excellent support to ensure everyone is well equipped to succeed in their work.

    Sound too good to be true? Get in quick with a current CV and covering letter telling us why you are a great fit for our team.

    APPLY NOW through our online application form.

    Please Quote Reference Number 61374

    Please Complete the Details in our Form Below

    (.doc, .docx, .pdf, .rtf or .txt ONLY, 4MB max file size)

    Please Complete this Additional Questionnaire:

    (Q1) Please confirm you are living in and legally entitled to long term work in NZ:

    Live in NZ - Citizen / Resident

    Live in NZ on valid work permit

    I require Immigration assistance

    (Q2) Please advise your level of NZ based Customer Service experience:

    Proven NZ Call Centre experience

    Other NZ Customer Service experience

    No NZ Customer Service experience

    (Q3) Advise the level of your English language skills:

    Less than fluent English

    Fluent / confident English to first language level

    (Q4) Please advise your computer skills:

    Confident computer skills

    Basic computer skills

    (Q5) Why should we pick you?

    Check for Confirmation HERE after you click SEND