Customer Service Representative
North Shore
Please Quote Reference Number 77903
  • Love helping people? Join our friendly helpdesk team
  • Part time role 25-30 hours per week
  • Well known school brands, Kindo and ezlunch

  • There's a lot of exciting growth ahead and we are now seeking an experienced Customer Service Representative to join our fast-growing, family-friendly, tech company on Auckland's North Shore.

    The Growth Collective Limited provides two well-known brands, Kindo and ezlunch, that simplify NZ family life. Since 2010 we've grown to serve over 330 schools and thousands of families, with online services to collect orders, payments and donations for anything family-school related, from healthy lunches, to sports registrations, to donations and uniform sales.

    You will be responsible for assisting our families and school administrator customers with their queries. No two days will the same... from solving a missing lunch, to talking through how to set up a school fundraiser using the Kindo software, there's heaps of scope to learn and to help.

    This is a part-time role working 25-30 hours per week Monday - Friday with an 8am start (during school weeks only, with minimal school holiday work).

    You will be friendly, computer savvy, organised and get on well within a team environment. You understand the importance of good customer service and thrive under pressure. You will have experience in a phone-based service position and proven computer skills with intrinsic understanding of how systems work and excellent problem-solving skills. You must have excellent written and oral English with additional languages an advantage.

    Competitive remuneration is on offer dependent on experience.

    If that's the sort of environment you're looking for, and you think you have what it takes, apply now through our online application form.

    Please Quote Reference Number 77903

    Please Complete the Details in our Form Below

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    Please Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in New Zealand?

    (Q2) How would you rate your English language skills?

    Limited proficiency

    Professional working proficiency

    Native or Bilingual proficiency

    (Q3) How many years experience do you have in a customer service role?

    (Q4) Do you have experience in a phone based Customer Service role? (Please Answer: YES or NO)

    (Q5) What is your hourly rate expectation for this role?

    (Q6) What suburb do you currently live in?

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