Customer Relations Officer - Finance Specialist
Please Quote Reference Number 77975
  • Full time role working Monday to Friday
  • Past experience in a finance based relations is desirable
  • Passionate about exceeding Customers Expectations

  • Motivated and driven individuals are sought after to join Eagers Automotive. Eagers Automotive takes great pride and is committed to ensuring the highest quality of service to all customers based on a core principle of providing personalised and professional customer service that sets their dealerships apart from its competitors.

    Eagers Automotive takes great pride and is committed to ensuring the highest quality of service to all customers based on a core principle of providing personalised and professional customer service that sets their dealerships apart from its competitors.

    To help with this mission, Eagers Automotive is seeking a proactive, experienced and driven customer service professional to join their team. This role is full time, 40 hours per week working Monday to Friday. We're based in Airport Oaks, Mangere.

    The primary function of this position is to improve finance outcomes by focusing on customers looking to arrange finance to purchase a Motor Vehicle.

    Inbound and outbound telephone calls are a core part of this role, as is managing our customer database and reporting on performance to dealership and Eagers management.

    The successful applicants will demonstrate the following:
    • A proactive & mature approach to your work
    • Demonstrated proficiency with spreadsheets and word processing applications
    • Previous customer service and/or telemarketing experience
    • Previous experience in a finance based relations role would be an advantage
    • Great communication skills, both verbal and written is a must
    • A confident telephone manner, building rapport with ease
    • 'Can-do' attitude
    • Computer literacy and intermediate keyboard skills essential
    • Desire to improve your income through performance
    This is a rare opportunity to be part of Eagers Automotive.

    If you think you have the experience and passion to join our growing team, APPLY NOW and fill in the online application form.

    Applications close Friday 4/12/2020.

    Please Quote Reference Number 77975

    Please Complete the Details in our Form Below

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    Please Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in New Zealand?

    (Q2) How would you rate your English language skills?

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    Professional working proficiency

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    (Q3) How many years experience do you have in a customer service role?

    (Q4) Do you have experience in a phone based Customer Service role? (Please Answer: YES or NO)

    (Q5) What is your hourly rate expectation for this role?

    (Q6) What suburb do you currently live in?

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