Service Advisor
Please Quote Reference Number 78384
  • Do you have a strong customer service background?
  • Can you build customer relationships?
  • Become part of the team at Manukau Toyota Group

  • Manukau Toyota Group is the largest Toyota Dealer in NZ having six sites in the Auckland area. We are a market leader in vehicle sales and have won the coveted Toyota NZ Service Cup multiple times in previous years.

    An rare opportunity has arisen for a Service Advisor to join our team to help further enhance our customer experience. This is an exciting role involving all aspects of our aftersales operations. The main purpose of this job is to create a customer first experience for every customer.

    • Accurately booking service and repair appointments
    • Quotations, costing and invoice completion
    • Liaising between our Workshop Technicians and customers ensuring they are kept well informed of their vehicles progress during service and/or repair
    • Assisting the Service Manager
    • A sound knowledge & understanding of automotive servicing and repair would be helpful
    • Excellent communication skills along with computer skills
    • Strong customer service focus along with a high level of personal presentation
    • Great time management skills
    • A Full clean driver's licence.
    What the job has to offer:
    • The chance to work with a high quality brand and market leader
    • The opportunity to work within a professional, modern environment
    • Future career path opportunities
    • Full training and support in the Toyota Systems
    • A generous pay plan
    If you are looking to build your career with a successful long standing market leader and you meet the above skills and requirements, we would love to hear from you.

    Please express your interest through the online application form, with a current CV and cover letter attached.

    Please Quote Reference Number 78384

    Please Complete the Details in our Form Below

    (.doc, .docx, .pdf, .rtf or .txt ONLY, 4MB max file size)

    Please Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in New Zealand?

    I am a New Zealand citizen

    I have permanent residency status (and/or Australian citizenship)

    I have a family/partner visa and no restriction on working hours

    I have a temporary work visa (silver fern skilled migrant)

    I have a temporary work visa (graduate)

    I have a temporary work visa (holiday)

    I have the right to work restricted hours (eg. I have a student visa)

    I require sponsorship to work for a new employer (includes work-to-residence visa holders)

    (Q2) How would you rate your English language skills?

    Limited proficiency

    Professional working proficiency

    Native or Bilingual proficiency

    (Q3) How many years experience do you have in a customer service role?

    (Q4) Do you have Automotive industry experience? (Please answer YES or NO)

    (Q5) Do you hold a Full drivers licence? (Please answer YES or NO)

    (Q6) Based on your experience, what is your salary expectation for this role?

    Check for Confirmation HERE after you click SEND