Novus North Shore are currently seeking an experienced Mobile / Shop Technician to join their team.
Your mandate will be to exceed our customers' expectations by providing the highest quality of service and standards of workmanship when replacing, repairing or fitting vehicle glass, providing other company services and products and provide superior customer service and sales conversion. You will also actively support the management of the branch and take responsibility for its administrative tasks as required.
Other responsibilities include:
Keep customers informed of the work process being carried out.
Ensure that you work within company productivity targets.
Represent the interests of the customer in dealing with Novus Glass procedures, including promptly providing customer feedback.
Adhere to and enforce Novus technical standards and work procedures for windshield, door, body glass repair and replacement.
Ensure proper tool maintenance.
Consistently and strictly adhere to company Health and Safety procedures using the safety equipment provided.
Preferably direct experience in the automotive glass repair and replacement industry.
Thrive working in a team environment.
Exceptional attention to detail.
Strong communication skills in person and on the telephone.
Results oriented team player.
Ability to multi task and good problem-solving skills.
Be able to drive company vehicle to complete the tasks independently at the client's site, where required.
Must have a valid NZ driver's license.
Availability to work a flexible schedule and assist in other Novus New Zealand locations within a defined geographic area, is required.
Competitive remuneration is on offer and will be aligned with the skills and experience you bring to the role.
If you're ready to join an awesome family culture, APPLY NOW through our online application form below.